Contact information
📞 Contact Us - Natural Elements Sea Moss
We’re here to help! Whether you have a question about your order, need assistance with shipping or returns, or simply want to learn more about our products, feel free to reach out to us.
📬 Mailing Address
Natural Elements Sea Moss
2180 Holland Avenue, Apt. 6F
Bronx, NY 10462
United States
📧 Email Support
For general inquiries, order issues, or product questions, please contact us at:
We aim to respond to all emails within 24–48 business hours.
📞 Phone and Text Support
You can reach our customer support line at:
📱 Text messaging is also available at the same number for faster communication during business hours.
💬 Website Live Chat
Customers can also message us directly through the chat box located at the bottom right corner of our website:
🌐 NaturalElementsSeaMoss.com
Our chat service is monitored during regular business hours for quick responses.
🛒 Order Support
If your inquiry is related to an existing order, please include your:
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Order number,
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Full name,
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And the email address used at checkout,
to help us assist you as quickly as possible.
🗓️ Business Hours
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Monday to Saturday: 10:00 AM – 8:00 PM EST
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Closed on Sundays
🗓️ Holiday Closures
We may be closed on certain major holidays.
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Notice of holiday closures will be posted in advance on our website banner.
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Please check our homepage around holiday periods for updates.